Resolution Adopted by the 19 Th Annual General Body meeting of New India Assurance Retirees Association on 5^th May 2018.

Resolution. 1 - Pension Reforms

The Annual General Body Meeting unanimously demanded GIPSA and member companies to update Pension/Family Pension commensurate with Para 54B & 55 of General Insurance (Employees) Pension Scheme. 1995 which clearly express that "the pensionary benefits shall be calculated in accordance with the provisions contained in the Central Civil Services (Pension) Rules. 1972 and the Central Civil Services (Commutation of Pension) Rules, 1981, as applicable to Central Government servants and in accordance with the instructions issued by the Central Government there under from time to time." The House deplored the lackadaisical approach of GIPSA in not recommending any reforms as above, cone awning the Pension Scheme.

Resolution. 2 – One More Option for Pension

 New India Assurance Retirees' Association - Kerala unanimously demand Notification of one more option for pension to all employees & Retirees who could not submit their Pension option earlier and express its serious concern over the delaying attitude of Government of India in notifying the same.

Resolution. 3 Issue of Pension Documents

The House observed that tho Public Sector General Insurance Companies are denying Pensioners and Family Pensioners Their Privilege to copy of the updated Copy of Pension Scheme. 1995 and Pension Book Containing Joint Photo Graph, Pension Payment Order & Annuity Number.

Reslution. 4 - Removal of anomalies in Pension

The House unanimously urge upon the Government and Ministry of Finance to remove anomalies in calculation of pension and family pension , Doing away with Pro-rata reduction of Pension as Modified in the CCS pension rules & Enhancing the limit minimum pension and family pension as per Central Govt Rules

Resolution.5  – Increase in GMC Eligible Sum Insured

The House wholeheartedly welcomes the Initiative of the GIPSA in increasing the Eligible Sum Insured under GMC to 5/6/10 Lakhs as per the Requests of our last year AGM. The AGM of the New India Retirees' Association -Kerala (NIARAS-Kerala) Express its Sincere Gratitude to GISA & New India Management for this Gesture.

Resolution. 6 – Out Patient Facilities(OP)

The House Unanimously Demand Introduction of OP Treatment Faculties In GMC Or to make a Fixed Lump sum payment to Retired Employees for OP treatment.

Resolution. 7 – Revision of Pension along with every wage Revision.

This AGM Demands the revision of Pension along with every wage revision in order to avoid prolonged legal battle as going between LIC management & Retirees association. Thus urges the GIPSA Management to start meaningful negotiation with Pensioners association with out further delay.

Resolution. 8 – Overseas Medical Extension

The House observed that due to domestic compulsions many of the retired people visit foreign destinations to stay with their children who are settled there The House unanimously demand GMC may be extended to cover overseas mediclaim.

Resolution.9 – GMC Claim settlement by HITPA the New TPA

While the house whole heartily welcomes the initiative of GIPSA Management in setting up our own TPA, Requests the Concerned authorities to exercise maximum precaution to manage the transition period & expedite the transfer of records from old TPA to HITPA. It has come to our Notice in many places cashless treatment treatment has been denied to the members of GMC. Hence Requests the HITPA Executive Director to open sufficient offices in the sate to handle claims. All the hospitals which were under the former TPA may be brought under HITPA to facilitate continuous consultation Since Case files of many retirees are held with them. Where there is no office of HITPA is not available, temporarily the the responsibility may be assigned to the Regional/Divisional offices.

Resolution.10 – Automatic Renewal of GMC Policy

The AGM of NIARAS-Kerala feels that GIPSA should introduce automatic renewal of GMC Policy by ducting premium from pension amount as provided to LIC Retirees to avoid non renewal of policy by very elderly retirees who are not aware of this.

Resolution.11 – CMD Ex-gratia for High cost of Medical Treatment

The house resolved that CMD ex-gratia for critical illness may  be extended to retirees also .

Resolution.12 – Grievance Redressal Mechanism

The House observed with Great Concern that retired people have to run from pillar to post whenever they or family members are hospitalized. We demand that the company should start a grievance cell or a service window at every Regional Office to monitor claim settlement giving proper and timely directions to TPA and Hospitals.

Resolution.13 – Intimation about Renewal of GMC Policy

The NIARAS-Kerala AGM feel neglected of the Company's attitude in keeping the retirees in the dark about renewal of Mediclaim policy and premium remittance despite the fact that the company has the facility to reach out to every retiree through SMS alert, like It is demonstrated in the case of renewal of 'Pradhan Manthri Suraksha Biala Yojana Policy' or in the marketing of 'Griha Suvidha Policy' assuring hassle-free claim settlement. The house expects positive response from the company from next renewal onwards.

Resolution.14 – Sigle Service Window

The House in unison demand that New India should take immediate steps to start a single window at every Regional Office in the country to address and redress the grievances of retired people like delayed pension disbursement. mediclaim imbroglio, inordinate delay in paying terminal dues. delay in issuing Form 16, restoration of full pension. Issue of identity cards etc.

Resolution.15Uninterupted Communication Channel

As it is said that lack of communication leads to Misunderstanding &  Suspicion, The House univocally demand that the Public Sector General Insurance Companies to establish proper & continuous communication channel with Pensioners/Retirees Associations in frequent interwel for feedback on pension disbursement/GMC claim settlement. The denial of even Acknowledgement of memorandum/representation from the former Pillars of this institution do not seems to be a good gesture from our Esteemed & Reputed company.